- Quality Cycling Accessories - Quality Cycling Accessories
Create Account  |  My Account  |  Shopping Cart  |  Checkout |  Advanced Search    
 Home » Shipping & Returns Policies
bicycle bags, bicycle handlebar bags, bicycle saddle bags, bicycle seat bags, klickfix, pannier, pannier bags, Fizik, Bicycle bags, Brooks Saddles, Saddlebags, Wedges, Handlebar Bag, Seatpost Bag, Map Holder, Panniers, bicycle basket, Dynamo, Dynamo lights, Rain Jacket Pants, Hock rainwear, Effetto Mariposa, Quick Release Adapter, Continental, quick release Bicycle Fender, AXA, Rear Racks, Wippermann, Connex by Wippermann, Racktime, Bicycle Rack, Doggy Basket, Tubus, Ortlieb, Caddy Handlebar Adapter, Distance Set 43mm, OrbiBar Keyring, Orbit Keyring, KLICKfix Mot by Rixen & Kaul, Tablet Bag S Duratex - fixation for tablets like iPad Mini Nexus 7, PhoneBag for Smart Phone iPhone, Map Holder by Rixen & Kaul, KLICKfix MiniMap, Sunny Mapholder, SPOKEY 3,40 MTB, SPOKEY 3,25, KLICKfix Vario Rack, PUMPfix, Bottle KLICK, BOTTLEfix, KLICKfix Light Holder, Citybox GTA, topcase for racktime carrier, Topcase - Box GTA for carrieradapter, Unidisc - chain wheel disc, Doggy Basket Plus for Racktime Carrier, KLICKfix Uni Basket, Lamello Basket, KLICKfix Alumino Basket, Bicycle Basket, Saleen Basket, Citymax Basket, Rixen & Kaul KORBfix, Reisenthel - KLICKfix Bicycle Basket, KLICKfix Doggy, Small Pet Bag, Matchpack Fashion, KLICKfix Shopper, KLICKfix PhoneBag Plus, Wedge by Rixen & Kaul, KLICKfix Integra Bag, Freepack Meta, Freepack City, Allegra Fashion Bag, KLICKfix PadBag, Smile Handlebar Bag, Allrounder Mini Handlebar Bag, KLICKfix BaB (Basket Bag), KLICKfix Rackpack, KLICKfix Cita Vario Pannier, Travel bags GTA Panniers, KLICKfix Classic Lowrider Panniers, Office Business Case, Cargo Waterproof Bag, Ultima Compact Waterproof Pannier, Contour Waterproof Seatpost Bag by Rixen & Kaul, KLICKfix Contour Magnum Seatpost Bag, CATCHup Rear Bicycle Fender with Contour Adapter, Contoura Seatpost Bag, Daypack Box Handlebar Bag, Seatpost Extender with Handlebar Adapter, Rixen & Kaul Stem Handlebar Adapter, Distance Set 43mm for Handlebar Adapter, Rixen & Kaul MultiClip Plus for Handlebar Adapter, Handlebar Adapter with Lock, KLICKfix Rixen & Kaul Quad Adapter, Rixen & Kaul Mini Adapter, Saddle Adapter, Universal Rail, CamOn! KLICKfix Rixen & Kaul Quick release mount for GoPro, Distance set 5mm for handlebar adapter
Gift Certificates
  Basket Fitting
  Contour Adapter
  Handlebar Adapter
  Light Mounts
  Orbit Keyring
  Pannier Rails
  Racktop Adapter
  Spare Parts
  Other Adapters
Rixen & Kaul
  Handlebar Bags
  Handlebar Baskets
  Map Holders
  Racktop Bags
  Racktop Baskets
  Seatpost Bags
  Small & Handy Bags
  Spare Parts
Brooks England
  Brooks Saddles
  Bags and Baskets
  Bar Tape & Grips
  Other Products
  Spare Parts

Effetto Mariposa
Hock Rainwear

Garage Sale
Product News
Products Manuals
Product Questions FAQ
Cycling Links

News RSS Feed News RSS Feed
Shipping & Returns Policies

  • Velofred sells items that are in stock and we ship the items you have purchased on the same day, unless we have incorrect shipping or payment information provided. In such case we would require additional time for verification.
  • Even though we do not require a valid telephone number to submit during registration we strongly advise to provide us with one in case we need to verify your shipping address or order details. This would help to avoid delays for your order
  • Our preferred carriers are USPS and FedEx. If you would like us to ship using any other method, please Contact Us to arrange that, additional fee may apply.
  • All packages are sent with tracking number and delivery confirmation, you would be able to find this information in your order history. Just go to My Account section of, log in with your email address and password. You will see the status and history of all your orders from there.

  • Return Policy

  • We will happily refund or exchange any item purchased on within 14 days of receiving a shipment
  • To initiate return process you must Contact Us. Please give us a brief explanation of a reason for return
  • Returned goods must be unused, in a saleable condition and in their original packaging with all labels still attached
  • We do not charge for returns and there is no restocking fee
  • If you paid for order by card, we will credit the card we have on file for you, this may take up to 10 working days to appear as cleared funds
  • If you paid for order using PayPal, we will credit the PayPal account that the order was placed with
  • Who pays shipping on returned items?

  • If you return something due to it not fitting or being suitable, you will need to pay the shipping costs to return it to us. We highly recommend you use postal services with recorded delivery to return items to cover yourself against loss.
  • How quickly will process the return?

  • We aim to process all returns on the day they arrive to us. Some returns may require up to two business days to process.
  • How do I know if has processed my return?

  • If you go to My Account section of, log in with your email address and password. You can see the status and history of all your orders from there.
  • What happens if is out of stock of the replacement item?

  • We may ship you a replacement product as soon as it becomes available. In this case we will advise you on how long it may take to get a replacement.
  • You may request a refund we will refund you, by the method used to pay for the order (this may take up to 10 working days to appear as cleared funds) for the product and shipping.
  • What do I do if an item fails once it's been used?

  • All products supplied by are from official sources and are covered by the normal manufacturer's warranty. Please check manufacturer's website for more information.
  • If an item has failed prematurely please Contact Us, giving us details of the product and fault. Many products need to be returned to our suppliers, for inspection and possible repair, before a credit can be issued.
  • Returning Personalized Products

  • We will not be able to accept any returns on products that have been personalized. This excludes faulty items which can be returned in line with our standard faulty item return policy.

  • Still have questions?

  • Please Contact Us and we would be happy to answer any question you might have.
  • International Returns

  • Customers outside of the USA must follow the instructions below along with our standard returns procedure. To help us to deal with your return to us quickly and efficiently you must mark all returns as RETURNED GOODS FAILED SALE. This must be clearly marked on the customs information document and on the outside of the packaging. Failure to do so may result in the goods being refused at customs in the USA and so being returned to the sender.
  • Returning goods on which duty has been paid

  • If you have paid import duty for goods received, and subsequently return the goods to us, it should be possible for you to claim a refund of duties from your local Customs Authority. To do this, you will need to show them proof of duty paid and proof of export (e.g. certificate of posting) when claiming your refund.
  • Should you have any further queries on duties payable/refundable, please contact your local Customs Authority.
  • Continue
    Shopping Cart
    0 items
    KLICKfix SmartBag
    Read all reviews

    KLICKfix Alumino Basket - Silver by Rixen & Kaul
    A really well built and crafted basket. Looks great and obvi ..
    5 of 5 Stars!
    we accept all major credit cards
    Sitemap  |  Contact Us  |  About Us  |  Shipping & Returns Policies  |  Privacy Policy   |  Terms of Use
    Follow us We Ship with
    Follow us on TwitterVeloFred on YouTube
    Copyright © 2018 - Quality Cycling Accessories